Customer Testimonials

Here's what our customers are saying about us:

I just can't tell you how glad I am that I found your company. I have never bought flooring before. I was very particular with what I wanted. Your customer service rep was very helpful and patient and guided me in the right direction. The biggest surprise was how fast the order arrived. It was like clockwork and in this day and age, it just never happens this way. Your rep told me my flooring would be on a truck the next day and it was. On day 2, it arrived at the local shipping dock. On day three, it was at my house, just as the rep said it would be. It got from your company to my house four states away on the third day after I ordered. I have the floors being installed next week and I am so excited that I can't even tell you. You have exceeded my expectations.

Laura M - Pittsburgh, PA

Just wanted to THANK YOU for all your help and great CUSTOMER SUPPORT. I ordered on a Sunday and the flooring was here that following Friday. JUST A great buying experience.

Mike N - Morristown, TN

Thank you Laura, you have been the most helpful support specialist I have ever worked with...let me know if I can fill out a satisfaction survey or something like that...

Dan B - Portage, WI

I just want to thank you for your help with our flooring. It looks absolutely great! And it is a perfect choice for the space. The delivery was very easy and our contractor loved the product.

Susan W - Wayland, MA

I just wanted to drop a note to say how great your customer service is. I just placed my order and everything was so smooth from the website design to Laura answering all my questions. Two quick phone calls to Laura and she eased any concerns I had about making a purchase over the internet. Honestly she is the type of employee I'd love to have work for me. ...I'll be back to do more business with you. 

Eric A - Waupaca, WI

Just wanted to say thank you for your excellent service. Wilson Trucking, the delivery company, was also prompt and the driver very helpful. The floor is in place and my wife is happy, so am I. Less than a week from order to delivery was twice as fast as anyone local could promise. Anyway, completely satisfied with my experience and I just wanted to take a moment to pass that along.    

William K - Wake Forest, NC 

I just wanted to send you a note and let you know that we are so happy that we chose you guys to order our floors! I am about half way done and the floor looks amazing, to say the least! I want to thank you for all your help.

Lee S - Anderson, SC

They are installing my Kahrs floor right now: it is drop-dead gorgeous: you should see how beautiful it is!

Carol - Olympia, WA.

It is a pleasure doing business with you. If only all customer service people I speak with were as personable and knowledgeable about their product as you are Laura. Thank you again!

Paula - Claremont, OK.

Just a note to let you know that our shipment arrived yesterday as scheduled and is already being installed. We love it! Thanks for all your help. It was a pleasure working with you.

Marianna - Durango, CO.

Thanks so much. You have made getting what I need pretty painless and at a great price.

Randy - Cloudcroft, NM.

Thank you for the very positive purchase and delivery experience. I have never had anything I purchased over the internet lately go so smoothly. Thanks again for making this such a positive experience. We will definitely recommend your company to our friends and family.

Mary - Medina, OH.

I just wanted to thank you for all your efforts yesterday. It is so refreshing to see a company that actually cares about our business.

Sonya - Sarasota, FL.

I need to tell you that I am overwhelmed. I ordered the flooring on Tuesday and we got it today (Thursday) - never seen anything that quick before, and it is in perfect condition. Thank you very much!

Vagn - Winter, WI.

Thanks for all your help! We've been talking about doing this for a while and your Konecto pricing convinced us to go for it!! I can't wait to get it - Thanks again.

Darlene - North Lake, IL.

Just wanted to thank you for your help - we love our Linkwerks flooring!

Linda - Alpine, CA.

I have been very impressed with your timeliness and professionalism. Thank you as you have been a pleasure to work with.

Beverly - Sandpoint, ID.

The truck was waiting for me when I got to work....Amazing how fast that was. Thanks a bunch for the great service and fast shipping.

Mitch - Rochester, MN.

Please excuse this late acknowledgement of your fine, prompt service. We received our order in good shape. There was a delay on our end with the installation but it was completed over a week ago and we are very pleased with the result. I will certainly keep your company in mind if I or other family members need flooring in the future.

Carol - Palm Harbor, FL.

Thanks for your help on this project. The wood floor is half installed and looks great!

David - Huntersville, NC.

Thanks so much for helping us out. I really appreciated your call to confirm things with our builder and my wife. Great service!

Randy - Rothschild, WI.

My Flooring was delivered by Southeastern Freight. I want to let you know that their driver Jorge was wonderful. He was nice and accommodating. They deserve much praise, and that includes the dispatcher Jim. They accommodated me in every way possible. Needless to say, they are extremely efficient. I extend the same praise to Riverwoods Flooring and to you Laura for your honesty and efficiency. So far everything is perfect. Again, so many thanks for great service.

Ellen - Del Ray Beach, FL.

I really appreciate you answering my pre-ordering questions so thoroughly. You have great customer service.

Brent - Everett, WA.

My order arrived today. Very quick, very reasonable in cost, very quick delivery. I vote you guys "Very Good" at what you do. I like the flooring too. That does count for something. Thanks a million. Will be talking to you when we build the next cabin, next year.

Steve - Shenandoah, VA.

You are high on my customer satisfaction list. We have received a number of compliments on our new floor. Thank you so much.

Greg - Cleveland, OH.

Yay! Thanks so much! I'm very excited about this new wood floor. Our house was destroyed in a freak Massachusetts tornado back in June and we just want to go home.

Susan - Southbridge, MA.

The Konecto flooring went in like a breeze. It looks fantastic. I'm extremely pleased with this product.

Richard - West Bend, WI.

Thank you very much for your help in getting this done in a timely manner. Have a great day!

Delene - Fort Smith, KS.

I would like to let you know that it has been pleasant doing this purchase online with you. We have a had a good experience and will definitely refer you to our friends and family.

Rithivy - Tracy, CA.

Thank you for the outstanding customer service. We have one more room to do after this one, so I’ll likely be back in touch at some point.

Bart - Martinsburg, WV.

We received the flooring this afternoon. I opened up one box and absolutely love the wood. Thanks so much for your assistance in getting the Somerset Character plank (white oak) flooring for us. Now the work begins.

Janet - West Point, TN.

It's been a pleasure doing business with you. We look forward to future business.

Rayma - Valley City, ND. VFW

Thank you for making this so easy and quick. Just wanted you to know I got my floor ASAP and it's installed and beautiful. Everyone who has seen it loves it!! If anyone decides they want a new floor, I will definitely refer them to you. Thanks a bunch!

Vicky - Catherine, AL.

Wow! This is outstanding customer service, better than Nordstroms!

Ken - Windsor, CA.

Just a note to let you know our Konecto floor has been in our hair salon for two months now and we love it!!!! Thanks again.

Joanne - Appleton, WI.

I'll send you some pictures of the completed floor, it looks AWESOME!!! I will let you know when I'm ready for phase two.

David - Ramsey, NJ.

We love our Konecto floor. People can't believe it's not wood and love the wood grain it has. We get compliments every time someone enters the house. Thanks again for the great price and service you provided. I've recommended your company to several people. Have a good day.

Abel - Austin, TX.

Hi Laura...yay! Finally pulled the trigger! Thanks for all your help and especially helping us find this cool hybrid product. You rock!

Lisa - Chaseburg, WI.

I just wanted you to know that my wood flooring is gorgeous. I finally got it installed after having 35 boxes stacked all over my living area to keep them from the cold. I can't tell you how delighted I am to have found you on the internet. Thank You.

Kelley - Mentor, OH.

The flooring arrived last week, it looks great. It was nice doing business with you. Thanks Again.

Quentin - Fairbanks, AK.

I just wanted to let you know we are loving the wood floors! It's a great contrast to our textured concrete floor in the rest of the house. We had enough to do all the bedrooms and two other closets. Thanks!

Robert - Tempe. AZ.

Thanks for the great service. Rug arrived and looks beautiful. We will be passing your name on to others.

Daniel - Medina, OH.

Thank you so much for your help. I have saved over $2,000.00 on the cost of 1000 sq/ft of hardwood from you guys. Your delivery service was great also. You can bet that I will recommend Riverwoods Flooring to my friends when they ask about my beautiful new floors.

Jay - Dallas, TX.

It has been a pleasure doing business with you. I have put your website in my favorites. I have passed the word on the great deal you have on flooring to our friends that are wanting new floors. Thanks again!

Matt - Tehachapi, CA.

I just wanted to let you know that we received our Konecto floor on time and in good condition. We worked hard for a couple of days to install it and I just wanted to say how awesome it looks. It was relatively easy to install. What a great product it seems to be. We have had only great comments and I have been asked by a couple of people where we got it, etc. When I told them how simple it was to get and how your personal service was so good and so on top of things they were all impressed. I think there may be some more business coming your way. Thanks for making this part very easy.

Joe - Midland, TX.

I received the delivery of my wood floor today and everything looks great! I'm so happy! The service was very prompt and the price was right. I will definitely recommend Riverwoods to everyone I know.

Tess - Clayton, NC.

I appreciate all the help in getting my Konecto. I have friends that are interested in Konecto and will definitely send them your way!

Duane - St.Louis, MO.

The delivery arrived, it is beautiful! Again, thank you for your help with this process. I have come to accept that nothing is easy anymore. :) That's Murphy's law! However, you addressed my concerns right away, each and every time! I will not hesitate to recommend Riverwoods Flooring and you, Dave, to my contractor and anyone else who needs to get hardwood flooring at a good price & with great service! Thanks again.

Kelly - Bel Air, MD.

The flooring arrived today! Thanks for your help and the speedy service. Now I have to get to work and do the painting. Thanks Again!

Christine - Cairo, NY.

Thanks for the great service and product. I have recommended you to my brother-in-law and will to others as well.

Ellis - Tomball. TX.

Thanks for the help on getting our Konecto floor. It's installed and looks beautiful! We are thinking about buying this for the office at our business location too.

Mary -Yorkville, IL.

Thank you very much! It has been great doing business with you.

Kelly - Dallas, TX.

Thank you for the status update. I commend you on your excellent customer service and quick turn around in getting this order processed as fast as you did. My parents who are retired and on a limited budget appreciate the price they paid for their Shaw flooring, as it allows them to do three rooms instead of the two that were originally planned. Great job Dave and we thank you so much! Take Care,

Gilbert - Union City, CA.

Thanks for keeping me updated. I will refer people to you.

Barbara - Mansfield, OH.

The floor is absolutely beautiful and we are extremely pleased. My brother will be looking at our new floor soon and you will be hearing from him too. Thank You!

Allison - Gladys, VA.

Thought we were going to run short but we did have enough. Plan to do a rental house next year, got you on favorites. Thank you again for a great product and great service.

Tim - St.John's, FL.

It's been a real pleasure working with you. Thanks again for your thoroughness and responsiveness.

Gwen - San Diego, CA.

Thanks for the heads up on the delivery. We have our installer scheduled and everything is on schedule. Nice doing business with you.

Roxanne - Boise, ID.

The Tigerwood arrived today and it looks good. Thanks for your help

Jeff - Mount Juliet, TN.

Hey Dave, I got your message this morning. Thanks so much!! You guys are definitely the best. I will for sure pass you on to anyone looking for flooring!!! When I decide to do my two other rooms, I don't know if I will install it myself again, but will for sure order it from ya'll. Everyone else has prices that are double what yours are. Thanks Again!!!

Delina - Spring, TX.

We have everything it looks great, we are putting it in our team lounge. Thanks,

Les - Fenton, MO.

Just wanted to say thank you! The flooring arrived today, just as ordered. It’s gorgeous! We’re installing it tomorrow. You made the whole thing painless from this end, and we really appreciate your help. Thanks again! Best regards,

Rose - Washougal, WA.

Thanks for the info last Friday, the floors are in and they look great! Thanks Again!

Neil - Lacombe, LA.

I received my shipment today. I appreciate the quick handling of this order. Also, the flooring is beautiful and exactly the look we wanted. Sincerely,

Virginia - Montgomery, TX.

I was very excited about finding your site. This is just what I was looking for at the right price. Thank You!

Kathryn - Birmingham, AL.

Hello from sunny S. Fla. I was able to finish with three boxes left over so, with the surplus, its on to my office!! It was a pleasure dealing with you. I will probably need another box or two and will be in touch.

Steve - West Palm Beach, FL.

Floor looks great, thanks for your help.

Mark - Bayside, WI.

Just wanted to let you know that we have received all of our tile and are very pleased with it. Thank you for all of your hard work to get it to us. Your customer service was outstanding. Thanks again.

Don & Millye - Palestine, TX.

We appreciate your continued attention to our order. Thanks for being so good to work with.

Robin - Edmonds, WA.

Thank you very much for the promptness of filling this order. Regards,

Marc - Pottstown, PA.

We received the shipment yesterday and are getting it installed today. Thank you for all your help.

Earl - Briar Cliff Manor, NY.

We just wanted to let you know that the products were great, as well as your customer service.

Bryan - Clarksville, TN.